Privacy and cookies policy of the store

1 Scope of Privacy and Cookies Policy

The data administrator is ARTII MOTO-CUSTOMS Artur Bosak with registered office: Piatkowiec 4B, 39-308 Piatkowiec, having NIP 8171205865 (hereinafter, "we" or "us", Administrator").

We are committed to doing the right thing when it comes to collecting, using and protecting your personal information. We want you to be confident that your data is safe with us and also fully understand how we use it to offer you better and more personalized services. That's why this Privacy and Cookies Policy (the "Policy") has been developed, which:

  • defines the types of personal information we collect;
  • explains how and why we collect and use your personal information;
  • explains when and why we will share your personal information with other organizations;
  • explains the rights and choices you have when it comes to your personal information.

In connection with the range of products and services we offer, we want you to be clear about what this Policy covers. This Policy applies to you if you use our products and services (referred to in this Policy as "our Services"). Using our Services means:

  • Creating an account on our Service and using our Services offered as part of its functionality;
  • Purchasing from us by phone, online or otherwise using any of the websites (hereinafter "our Services") or mobile applications ("our mobile applications") where this Policy is published;
  • This Policy also applies if you contact us or we contact you about our Services;

Our Services or mobile applications may contain links to other websites operated by other entities that have their own privacy policies and rules that explain how they use your personal information. In such situations, please read the said terms and privacy policies carefully before providing any personal information on such websites, as we have no responsibility for third-party websites.

2 Personal information we collect

This section contains information about the personal information we may collect from you when you use our Services and other personal information we may receive from other sources.

When you register for our Services, you may provide us with:
  • Your personal information, including your mailing address, email address, phone number and date of birth;
  • Your account login information, such as the username and password you have chosen;
When you shop with us online, browse our Services or use our mobile applications, we may
collect:
  • Information about your online purchases (for example, what you bought, when and where you bought it, and how you paid for it);
  • Information about how you browse our Services and mobile applications, and information about when you click on one of our advertisements (including on third-party websites);
  • Information about any devices you use to access our Services (including make,
    model and operating system, IP address, browser type and mobile device IDs);
If you use coupons or vouchers we may collect:
  • Information about how and when you use coupons or vouchers;
When you contact us, or when we contact you:
  • Personal information you provide about yourself whenever you contact us about our Services (for example, your name, username, contact information, login), including by phone, email or mail, or when you talk to us via social media;

3. other sources of personal information

We may also use personal data from other sources such as: specialized companies that provide information, our business partners and public records. This type of personal data helps us, among other things:

  • review and improve the accuracy of the data we have.

4 How and why we use personal data

In the table below, we explain in detail how and why we use personal data:

We use personal data to: This means that processing your personal data allows us to: Why do we process your data in this way? Legal basis
To ensure the availability of our services Managing the account you have created on our Service. Processing your orders
and returns.		 We need to process your personal data so that we can: manage your user account; provide you with the goods and services you want to buy; assist you with orders and returns you may request. Necessary for the performance of the contract
When we process:

  • purchase and transaction data;
  • contact information;
  • user profile information;
  • delivery/pickup data.

Without this information, we will not be able to provide you with our products or services.
Legally justified purpose
Data processed after the order has been processed for after-sales service purposes.
Managing
and improving our daily business operations		 Managing and improving our Services and mobile applications. We use cookies and similar technologies on our Services and mobile applications to improve the customer experience. Some cookies are essential, so you should not disable them to use all the features of our Services and mobile applications. You can disable other cookies, but this may affect your experience of using our Sites. For more information about cookies and how to disable them, please see Cookies and similar technologies. Legally justifiable purpose
To develop and improve our product offerings, services, know-how
and the way we communicate with you.		 We rely on the use of personal information to improve our information systems (including
security) and our product range and services. This allows us to serve you better as a customer.
Detecting and preventing fraud and other crimes. It is important that we monitor our Services in the context of detecting and preventing fraud, other
crimes and misuse of the Services. This will help us make sure that you can use our Services safely.
To personalize the Services to your expectations To analyze your browsing habits on our Services and your shopping habits so that we can better
understand you as our user and customer and provide you with personalized offers and services.		 Reviewing your browsing and purchasing behavior allows us to personalize our offers and services. This will help us meet your needs as a customer. Legally justifiable purpose
To contact
and interact with you		 To contact you about our Services, such as by phone,
email or mail, or by responding to social media posts you have directed to us.		 We want to serve you best as a customer, so we use personal information to provide clarification or assistance in response to your communications. Legally justified purpose

5 Our legitimate purposes in using your personal information

Where we mentioned above that the use of your personal data is based on our "legally
legitimate purpose," these are:

  • serving the needs of our customers, including the provision of our products and services;
  • promoting and marketing our products and services;
  • servicing your account (for example, an online shopping account), managing complaints and resolving any disputes;
  • understanding our customers, including their patterns, behavior, and their likes and preferences;
  • Protecting and supporting our business, associates, customers and co-owners;
  • testing and developing new products and services, as well as improving existing ones;
  • legal/regulatory requirements.

6 How and why we share personal information with business partners and service providers

In this section, we explain how and why we share personal data with business partners and service providers. When we share personal information with these companies, we require them to maintain security and they are not allowed to use personal information for their own marketing purposes.

Business partners We work with a number of business partners who sell products through our
services. In these situations, we only share personal information that enables our trading partners to provide their services. For example, when you shop through our Service, we may share your name and contact information with our trading partner so that they can deliver the products you select.
Service providers We work with carefully selected service providers who perform certain functions on our behalf. These include, for example, companies that help us provide: customer services, technology services, data storage and linkage, payment processing and order delivery. We only share personal information that enables our suppliers to provide these services.

7 How and why we share personal data with others

We may share personal data with other organizations under the following circumstances:

  • when the law or a public authority says we must share personal data;
  • when we need to share personal data to establish, exercise or defend our rights (including transferring personal data to others for fraud prevention and credit risk reduction);
  • to an organization to which we sell or transfer (or enter into negotiations to sell or transfer) any of our rights or obligations under any contract we may have with you. If the transfer or sale is successful, the entity receiving your personal information may use your personal information in the same manner as we do;
  • to any legal successors related to our business.

8 How we protect your personal information

We know how important it is to properly secure and manage your personal information. This section outlines some of the measures we have put in place. To ensure the security of your data, we use computer security measures such as:

  • restricting access only to employees who need it to perform their job duties;
  • we enforce physical, electronic and procedural safeguards related to the collection, storage and disclosure of personal information;
  • physical controls on access to our buildings and files;
  • firewalls and encryption of data during transmission using the Secure Sockets Layer (SSL) protocol.

However, although we have taken appropriate technical and organizational measures to protect your personal information, we cannot guarantee the security of any personal information transmitted to us over the Internet. The personal information we collect from you may be transferred to and stored at a destination outside the European Economic Area ("EEA"). They may also be processed by companies outside the EEA that work for us or for one of our service providers. If we do so, we ensure that your privacy rights are respected in accordance with this Policy. The most common way we do this is by putting in place a specific type of contract (see here for more information: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en) or through an approved program such as Privacy Shield: https://www.privacyshield.gov/welcome.

9 How long we process personal data

We will not keep your personal data longer than we need to, which depends on several factors:

  • (First and foremost) the reason we collected it;
  • How long ago they were collected;
  • Whether there is a legal/regulatory basis for us to retain them;
  • Whether we need them to protect your or our interest.

10. how we use cookies

Cookies (so-called "cookies") are IT data - in particular text files - are placed by our Website during each visit to the User's final device, which allows our websites to remember the User's computer or device and serves several purposes. The entity placing cookies on the Service User's end device and accessing them is
service server. The Service server automatically logs information sent by the User's browser when the website is displayed. Server logs may include information such as network request, IP address, browser type and language, date and time of the request. This information allows us to improve the quality of our Services by identifying and storing User preferences and tracking trends, such as the ways in which our Services are searched. The following types of cookies are used on our Services:

ACTION

CHARACTERISTICS

TYPE
Ensuring performance
  • Compatibility (e.g., identifying browser type);
  • Optimization (e.g., measuring the loading time of the Website content);
 Session -> when the browser is closed, cookies are deleted
Increasing security
  • Verifying that a user's device is securely logged in throughout their visit to the Website;
 Session -> when the browser is closed, cookies are deleted
Remembering preferences
  • Improving the operation of the Service, e.g. through personalized content, greeting or remembering the language of your choice;
 Session -> when the browser is closed, cookies are deleted
Analysis of how
is used on the Website
  • collecting statistics on, among other things, the total number of visits page views and references to the Website;
 Permanent -> deleted after no visits to the Website for an extended period of time
Feedback from Users of the Website
  • not displaying notifications of a one-time nature after the User moves to the next subpage of the Website;
  • not displaying recurring notifications for a defined period;
 Session -> when the browser is closed, cookies are deleted
Permanent -> deleted after not visiting the Service for a long time
Plugins / widgets
  • Sharing the content of the Service on social media platforms;
  • Noting user interactions on the Service (e.g., using a counter for the number of shares);
 Permanent -> removed after not visiting the Service for a long time

Cookies placed in the Service User's end device may also be used by third parties to offer additional functionality to users. The use of the above tools or widgets may result in the collection of cookies on users' devices in order to facilitate the use of these services and to ensure that user interaction is displayed correctly on our Services.

11 Your choice regarding cookies

Although most web browsers automatically allow cookies to be placed on your computer, you may choose not to receive cookies, thereby remaining anonymous. In this case, please note that by not allowing cookies to be placed, you will not be able to take full advantage of all features of the Website. In order to configure the options of your device in terms of consenting to the storing of cookies and determining the scope of cookies stored, the User can make changes to the settings of the Internet browser used (in most cases, such option can be found in the Tools or Preferences menu of the browser). We would like to inform that if the User does not change his/her cookie settings, it means that cookies will be placed on the User's final device. In this case, our Services may store information on the User's terminal device and access this information. Information on how to manage cookies in individual browsers can be found on the pages dedicated to each browser:

Additional information about cookie management can be found on sites such as http://allaboutcookies.org

12. right of access to data

You have the right to access your personal data that we store.

13 Other rights of those whose data is processed

With respect to your personal data, you also have:

13.1 The right to correct your data

If you believe that we have inaccurate or missing information about you, let us know and we will correct it.

13.2 Right to object

General objection - we will consider your objection to our use of your personal data. If your rights outweigh our interests in using your personal information, then, at your request, we will either limit the processing (see section 13.3 below) or delete it (see section 13.4 below).

13.3 Right to restrict processing

There are several situations in which you can restrict the use of your personal data, including (but not limited to):

  • you have made a general objection (listed in Section 13.2 above);
  • you question the accuracy of the personal data we hold;
  • we have used your personal data unlawfully, but you do not want us to delete it.

13.4 Right to erasure

There are several situations in which you can have us delete your personal data, including (but not limited to):

  • we no longer need to store your personal data;
  • you have successfully filed a general objection (listed in Section 13.2 above);
  • you have withdrawn your consent for us to use your personal data (and we have no other
    reason to use it);
  • we have unlawfully processed your personal data.

13.5 Right to data portability

If you wish to receive a copy of the personal data we hold about you, please contact us via
artiimotocustoms@gmail.com

13.6 Right to lodge a complaint with a supervisory authority

We would like to be able to resolve any of your requests and comments, however, you also have the right to complain
directly to your local supervisory authority if you believe that we are processing personal data unlawfully.

13.7 More information about your data protection rights

The President's Office for Personal Data Protection's (PUODO) data protection website provides more detailed information on your data protection rights mentioned above. If you would like to talk to us in more detail about these rights, please use the section below where we tell you "how to contact us."

14 How to contact us

If you have questions about how we collect, store and use your personal information, please contact us:
Phone: +48 600 212 527
E-mail: artiimotocustoms@gmail.com
Mail: Piatkowiec 4B, 39-308 Piatkowiec

Policy was last updated: 19.02.2024